Introduction

Welcome to gencareacademy.com, operated by Gencare Academy (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information.

1. Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

• Personal Information: When you register for an account, enroll in a course, or contact us, we may collect personal information such as your name, email address, phone number, and payment information.
• Usage Information: We collect information about how you interact with our website, including IP addresses, browser type, referring/exit pages, and the dates and times of your visits.
• Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand your preferences and track usage patterns.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our website and services.
• Process transactions and send related information, such as purchase confirmations and invoices.
• Communicate with you, including responding to your comments, questions, and requests, and providing customer support.
• Send you technical notices, updates, security alerts, and support and administrative messages.
• Analyze and monitor usage trends and preferences to improve user experience and our services.
• Detect, prevent, and address technical issues and security risks.

3. Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services. These service providers are obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement a variety of security measures to protect your personal information. These measures include:

• Encryption: We use SSL encryption to protect sensitive information transmitted online.
• Access Controls: Access to your personal information is restricted to authorized personnel only.
• Data Storage: We store your information on secure servers and take precautions to protect it from unauthorized access, disclosure, alteration, or destruction.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct or update any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain legal obligations.
• Opt-Out: You can opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

6. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: contact@gencareacademy.com

Email: contact@gencareacademy.com

By using gencareacademy.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy.